Terms of Service

These Terms govern your use of aibusinessfacts.com, the free AI Visibility Audit, the AI Business Facts platform (including any Google accounts you connect to it), and the AI Business Facts Pro WordPress plugin. By using any of them, you agree to these Terms. If you do not agree, do not use the Services.

How we handle information is described in the Privacy Policy, which forms part of these Terms. What the product does is described on the product overview.

30 July 2026 — what changed: the 12-month retention on connected-account change records in 5.5 now runs from disconnection or account deletion, whichever comes first. 28 July 2026: we added section 6, covering the aggregated, de-identified statistics we build from use of the Services and keep after an account closes, and 5.8, which says connected Google Ads data is never used across customers except inside those aggregates. We also set a 12-month retention on connected-account change records after disconnection. Sections 6 onwards were renumbered; every link still works.

1. Definitions

"Services" means, collectively, the website, the Audit Tool, the Platform and the Plugin. "Audit Tool" means the free AI Visibility Audit at aibusinessfacts.com, including business, online-business and website audits. "Platform" means the paid AI Business Facts dashboard for businesses and agencies, including all measurement, reporting, publishing and connection features. "Plugin" means AI Business Facts Pro and any associated software, updates or documentation. "Connected Account" means a third-party account — such as Google Ads or Google Business Profile — that you authorise the Platform to access. "Licence" means the right to use the Plugin granted under these Terms. "You" or "Customer" means the individual or entity using or purchasing the Services. "We," "Us," "Quantumatic LLC" means Quantumatic LLC and its operators. "Free Trial" means any complimentary trial period offered before a paid subscription begins.

2. Accounts and eligibility

2.1 Eligibility

The Services are business tools. You must be at least 16 years old and able to form a binding contract. If you use the Services on behalf of a company, you represent that you are authorised to bind it, and "you" means that company.

2.2 Account security

You are responsible for everything that happens under your account, for keeping your credentials and any client-access links confidential, and for telling us promptly at support@aibusinessfacts.com if you believe your account has been compromised.

2.3 Agency accounts

If you use an agency plan to manage other businesses, you represent that you are authorised by each of those businesses to act on their behalf — including to submit their business information, to connect any account they own, and to publish facts to their websites and profiles. As between you and us, you are responsible for your clients' data and for their compliance with these Terms.

3. The free AI Visibility Audit

3.1 What it is

The Audit Tool is a free service that queries third-party AI services through their official developer APIs about your business or website, compares their responses against publicly available data (such as Google Places listings and your website's own content), and generates a visibility score. It is free and requires no purchase or subscription.

3.2 Email collection

To use the Audit Tool you must provide a valid email address. By submitting it you consent to receive your audit results by email, together with follow-up communications about our products and services. You may unsubscribe from marketing at any time using the link in any email or by contacting support@aibusinessfacts.com. Unsubscribing does not stop delivery of results you specifically requested.

3.3 Third-party AI services

By using the Audit Tool you acknowledge that your business name, website URL and related information are sent to third-party AI providers as part of the audit. We are not responsible for how those providers process, store or respond to those queries, and their availability and accuracy are outside our control.

3.4 Google reCAPTCHA

The site is protected by Google reCAPTCHA, which may collect device and application information and send it to Google for analysis. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

3.5 Rate limits and abuse prevention

We may limit, throttle or block access to the Audit Tool at our discretion to prevent abuse, excessive usage, automated access, or any activity that degrades the service for others. We may use reCAPTCHA, IP-based rate limiting, daily spend ceilings and behavioural analysis to do so.

3.6 No guarantee of availability

The Audit Tool is provided on an "as available" basis. We may modify, suspend or discontinue it at any time without notice, and we are not obliged to keep offering it.

4. The platform: plans, quotas and fair use

4.1 Plans and limits

Paid plans are sold by tier. Each tier carries limits — such as how many client businesses you may manage, how many measurement runs you may make in a period, and how many keywords may be checked — which are shown on the pricing page and in your dashboard. Exceeding a limit may pause further runs until the next period or until you upgrade.

4.2 Metered third-party costs

Some features consume paid third-party API calls on your behalf (AI model queries, search-data checks). We may apply reasonable per-plan ceilings and cool-downs on these, and may decline runs that would exceed them. We will not silently degrade a measurement to save cost; where a run is capped or a provider is unavailable, the report says so.

4.3 Changes to the Services

We improve the Platform continuously and may add, change or remove features. We will not materially reduce the core functionality of a paid plan during a billing period you have already paid for without offering you a pro-rata refund of the unused portion.

4.4 Beta and in-development features

Features labelled "coming soon," "in development," "in review" or "beta" are not part of what you are buying. They may change or never ship, are provided without warranty, and no fee is charged for them until they are generally available.

5. Connected accounts and Google data

5.1 Your authorisation

The Platform can connect to third-party accounts you own or administer — including Google Sign-In, Google Ads and Google Business Profile. Connecting is always optional, is initiated by you, and requires you to grant consent through that provider's own authorisation screen. By connecting an account you represent that you are authorised to grant that access for the business concerned.

5.2 What we do with the access

We use each connection only for the purpose shown when you grant it, as detailed in the Privacy Policy:

• Google Sign-In — to authenticate you into an existing account. Nothing else.
• Google Ads — to read keyword and search-term performance (keyword text, impressions, clicks, cost, conversions, conversion value) so the AI-exposure report can run against the keywords you actually pay for. We never create, edit, pause or remove campaigns, ad groups, keywords or ads; we never change budgets or bids; and we never upload conversions or customer data. Every request we make to the Google Ads API is a read query.
• Google Business Profile — to read the profile fields AI answers are grounded in, and to write a corrected fact back only where you approve that specific change in the product. There is no automatic, bulk or agentic writing.

5.3 No autonomous action on your accounts

We will not take any action in a Connected Account that you have not approved. Where a write is possible at all, it requires a per-change approval by a signed-in human, and we record the change with a timestamp so you have a receipt.

5.4 Google API policy compliance

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. Google user data is never used to train AI or machine-learning models, is never sold, and is never used for advertising. Where you connect a Google Ads account, your use of that connection is also subject to the Google Ads API Terms and Google's policies, and your relationship with Google is governed by your own agreement with Google.

5.5 Disconnecting

You may disconnect any Connected Account at any time from within the Platform, or revoke our access directly at myaccount.google.com/permissions. On disconnection we destroy the stored credential immediately and stop all access. Data already retrieved is deleted on the schedule in the Privacy Policy, or sooner if you ask.

One category is kept deliberately: the record of any change we made in the Connected Account and the approval behind it. We retain those for 12 months after disconnection, or after your account is deleted, whichever happens first — they are the one category that outlives deleting your account, held under a random identifier with your account id removed — solely so that a security incident or a dispute about whether a change was authorised can be investigated, and then we purge them. They are not used for analytics, for product improvement, or to build the statistics in section 6. See Privacy Policy 9.1.

5.6 Connections are never required

Every feature that can use a connection also works without one — keyword data can be uploaded as a CSV export, and business facts can be entered directly. If a provider changes or withdraws API access, or a connection fails, the manual path remains available and your subscription continues to function.

5.7 Third-party terms

Connected Accounts remain governed by your agreements with those providers. We are not responsible for a provider suspending, rate-limiting, changing or terminating your access, or for changes they make to their APIs or policies.

5.8 Never used across customers

Data we read from a Connected Account is used to produce your reports. We do not use one customer's connected Google Ads data for another customer. The only exception is that it may contribute to the aggregated, de-identified statistics described in section 6, and only where at least five separate businesses contribute to the number. Those statistics identify no business. Nothing in this clause relaxes section 5.4: Google user data is never used to train AI or machine-learning models, is never sold, and is never used for advertising.

6. Aggregated, de-identified statistics

6.1 What we build

We create and keep aggregated, de-identified statistics derived from use of the Services — for example, industry-level data about how AI assistants answer questions about categories of businesses. These describe categories, not customers. They do not identify any business, and we build them so that no business can be worked back out of them.

6.2 The five-business minimum

We do not calculate, keep or publish an aggregate unless at least five separate businesses contribute to it. Identifiers are removed before any number is calculated. We do not publish a value that describes a single business, or a breakdown fine enough that one business could be inferred from it.

6.3 They outlive your account

These statistics survive termination of your account and deletion of your data. Once a number exists it contains nothing about you, so there is nothing in it to delete, and a single business's contribution cannot be subtracted from a statistic that has already been calculated or published. If you would prefer your business not to contribute at all, tell us and we will exclude it from future aggregates.

6.4 What we may do with them

We may use them to operate and improve the Services, and to publish research and industry benchmarks. We own these aggregated statistics; you retain all rights in your own data, which is governed by section 16 and the Privacy Policy.

7. Measurement, accuracy and no guarantee of results

7.1 What the numbers mean

Our reports measure how AI services answered specific questions at specific times, using samples. AI answers vary between runs and change without notice. We report results with the sample size and interval behind them, and you should read them as estimates with uncertainty — not as exact, stable or reproducible facts.

7.2 Third-party dependence

Results depend on third-party AI and search-data providers whose responses may be inaccurate, incomplete, outdated, inconsistent or unavailable. We do not guarantee the accuracy, reliability or completeness of any result, and scores and grades are generated algorithmically. You should not make significant business decisions on the basis of a single audit result.

7.3 No guaranteed placement

We do not control what any AI service says about you, and we do not promise that your business will be mentioned, mentioned accurately, or mentioned more often after using the Services. We measure, we improve the machine-readable facts available to those services, and we re-measure. Anyone promising guaranteed placement in AI answers is not describing this product.

7.4 Analytics accuracy

Crawler, request and visit analytics are provided on a best-efforts basis. They may be affected by AI services that do not identify themselves, bot traffic that is misidentified, caching or proxies that obscure request origins, technical limits in detection, and changes to how AI services fetch web content. We are not liable for decisions made on the basis of analytics data or for inaccuracies in it.

8. Plugin licence

8.1 Limited licence

Upon purchase and payment of the applicable fees, we grant you a limited, non-exclusive, non-transferable licence to install and use the Plugin on the number of websites specified by your licence tier, and to receive updates and support for the duration of your active licence.

8.2 Licence restrictions

You may NOT: copy, reproduce or duplicate the Plugin code, in whole or in part, other than a backup for your own licensed use; distribute, share or transfer the Plugin to any third party; sell, resell, lease or sublicense the Plugin or your licence; modify, adapt or create derivative works based on the Plugin for distribution; reverse engineer, decompile or disassemble the Plugin; remove or alter proprietary notices; use the Plugin in any way that violates applicable law; or share your licence key or use it on more sites than your licence permits.

8.3 One licence per site

Each licence covers one (1) WordPress installation unless you purchased a multi-site licence. Using a single licence on multiple sites violates these Terms and may result in termination.

9. Free trial

9.1 Trial period

We may offer a free trial period of seven (7) days so you can evaluate the Services before committing to a paid subscription.

9.2 Automatic conversion to a paid subscription

IMPORTANT: if you do not cancel before the free trial ends, you will be automatically charged the subscription fee for the plan you selected at sign-up. By starting a free trial you acknowledge and agree to this automatic billing. It is your responsibility to cancel before the trial expires if you do not wish to continue.

9.3 Trial revocation

We may revoke, suspend or terminate any free trial at our discretion, at any time, for any reason — including suspected abuse, fraud, violation of these Terms, or use of multiple accounts to obtain additional trials. No refund or compensation is provided for a revoked trial.

9.4 Trial limitations

Free trials are limited to one per customer, household or payment method. We may use various methods to detect and prevent trial abuse.

10. Subscription and cancellation

10.1 Renewal

Subscriptions renew automatically at the end of each billing period unless cancelled, at the then-current rate for your plan.

10.2 Cancellation

You may cancel at any time from your dashboard at aibusinessfacts.com/signin. On cancellation: your subscription stays active until the end of the current billing period; you are not charged for subsequent periods; no partial refund is given for unused time in the current period; and your licence and access to updates end when the paid period ends.

10.3 Failed payments

If a payment fails we may keep your access active during a short grace period while you fix the billing problem, after which the account may be suspended until payment succeeds. Suspension does not delete your data; deletion follows the schedule in the Privacy Policy.

11. Email communications

11.1 Subscription to email

By providing your email address and opting in, you consent to receive product updates, newsletters and promotional email from Quantumatic LLC.

11.2 Unsubscribe

You may unsubscribe from marketing email at any time via the link at the bottom of every message or by contacting support@aibusinessfacts.com. Even after unsubscribing you may still receive transactional email about your account, purchases, billing or licence status.

11.3 Deliverability

Email delivery depends on providers and filters outside our control. We are not liable for messages that are delayed, filtered as spam, or not delivered, and you are responsible for the security of your own email account.

12. Intellectual property

12.1 Ownership

The Services — including all code, design, documentation, graphics, reports templates and other materials — are the exclusive property of Quantumatic LLC and are protected by copyright, trademark and other intellectual property laws. All rights not expressly granted are reserved.

12.2 Your content

You keep ownership of the business information you enter and the content you publish. You grant us a non-exclusive licence to host, process, transmit and display it as needed to operate the Services for you, including sending the necessary parts to the third-party providers listed in the Privacy Policy.

12.3 Reports you receive

You may use the reports, exports and summaries the Platform generates for you — including with your own clients — for your own business purposes. You may not resell the Platform itself or offer it as your own product without a written agreement with us.

12.4 Enforcement

We monitor for unauthorised use and distribution. Violations may result in immediate termination without refund, legal action for infringement, and claims for damages and legal costs.

13. Payments and billing

13.1 Pricing

Prices are shown in USD and may change. The price applicable to you is the one displayed at the time of purchase or renewal.

13.2 Payment processing

Payments are processed by Stripe. By purchasing you agree to Stripe's terms. We never store complete card details.

13.3 Taxes

Prices may exclude applicable taxes. You are responsible for any taxes, duties or fees imposed by your jurisdiction.

14. Refund policy

14.1 Requests are reviewed

Refund requests are evaluated case by case and are not guaranteed. We may consider a refund where the request is made within 14 days of purchase, you have not violated these Terms, and you give a valid reason. We may approve or decline any request at our discretion.

14.2 Not refundable

The following are not eligible for refunds: renewals and upgrades after activation; purchases where the licence key has been used; requests made after the 14-day window; requests without a valid reason; purchases where these Terms have been violated; and charges incurred because a free trial was not cancelled in time.

15. Installation, updates and support

15.1 Back up first

Before installing the Plugin, back up your WordPress site including files and database. Installing any software carries risk, and we are not responsible for data loss, downtime or other issues if you have not taken appropriate precautions.

15.2 Updates

Your licence includes updates for the duration of your active licence. Updates may include fixes, security patches and new features at our discretion. Back up before applying updates.

15.3 Support

We provide email support to licensed customers covering installation, configuration and bug reports. It does not cover custom development, third-party plugin conflicts, or general WordPress support.

16. Your data and content

16.1 Your responsibility

You are responsible for keeping your own backups and for the accuracy and legality of the information you enter. You must have the right to publish any business information you submit.

16.2 Public visibility by design

Facts you choose to publish through the Plugin are made publicly accessible on your website — through structured data, a business JSON endpoint and an llms.txt file — so that search engines and AI crawlers can read them. That is the purpose of the feature. Do not publish anything you do not want to be public.

16.3 No liability for third-party interpretation

We are not responsible for how third parties, including AI services, interpret, reproduce or act on your published information, nor for consequences arising from its publication.

17. Acceptable use

You agree not to:

• submit business information you know to be false, or use the Services to misrepresent a business;
• audit or publish on behalf of a business you are not authorised to represent;
• connect a third-party account you do not own or administer;
• attempt to access another customer's data, or probe, scan or test the security of the Services without our written permission;
• scrape, automate, resell or redistribute the Services or their output except as these Terms allow;
• circumvent rate limits, quotas, spend ceilings or bot protection;
• use the Services to generate deceptive content, spam, or material that infringes anyone's rights or breaks the law; or
• interfere with the operation of the Services or place an unreasonable load on them.

We may suspend access immediately where we reasonably believe this section has been breached.

18. Disclaimer of warranties

The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and accuracy or reliability.

We do not warrant that the Services will meet your requirements, be uninterrupted, timely, secure or error-free, that results will be accurate or reliable, or that errors will be corrected. We do not warrant the accuracy or completeness of analytics data, AI-service detection, or any measurement or reporting feature.

19. Limitation of liability

To the maximum extent permitted by law, Quantumatic LLC is not liable for any indirect, incidental, special, consequential or punitive damages, loss of profits, revenue, data or business opportunities, or damages arising from your use of or inability to use the Services.

Our total liability for any claim arising from these Terms or the Services will not exceed the amount you paid us in the twelve (12) months before the claim. Nothing in these Terms excludes liability that cannot lawfully be excluded.

20. Indemnification

You agree to indemnify, defend and hold harmless Quantumatic LLC, its officers, directors, employees and agents from any claims, damages, losses, liabilities and expenses (including legal fees) arising from your use of the Services, your breach of these Terms, your breach of any third-party rights (including a connected provider's terms), or any content or data you process through the Services.

21. Termination

21.1 By you

You may terminate at any time by cancelling your subscription in the dashboard, disconnecting any Connected Accounts, and removing the Plugin from your sites.

21.2 By us

We may suspend or terminate your access immediately, without notice, if you breach these Terms, engage in unauthorised copying or distribution, share a licence key, exceed licensed sites, act fraudulently or unlawfully, or abuse the free trial or free tools.

21.3 Effect

On termination your licence ends, you must remove the Plugin from all sites, no refund is due except as stated in these Terms, stored credentials for Connected Accounts are destroyed, your data is deleted on the schedule in the Privacy Policy, and provisions that by their nature should survive will survive.

22. Governing law and disputes

These Terms are governed by the laws of the United States and of the state in which Quantumatic LLC is organised, without regard to conflict-of-law principles. Disputes should first be raised with us in good faith at support@aibusinessfacts.com; if not resolved, they will be settled by binding arbitration or in a court of competent jurisdiction. Nothing here prevents either party from seeking injunctive relief to protect its intellectual property.

23. General provisions

Entire agreement: these Terms and the Privacy Policy are the entire agreement between you and Quantumatic LLC regarding the Services.

Severability: if any provision is unenforceable, the rest remain in force.

Waiver: failure to enforce a right is not a waiver of it.

Assignment: you may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition or sale of assets.

Modifications: we may modify these Terms. Changes take effect when posted, and we will give account holders reasonable notice of material changes. Continued use after a change means you accept it.

24. Contact

Quantumatic LLC
Support and legal notices: support@aibusinessfacts.com
General enquiries: hello@aibusinessfacts.com
Web: aibusinessfacts.com
Dashboard: aibusinessfacts.com/signin

By using the Services you acknowledge that you have read, understood and agree to be bound by these Terms.